Letters & Light
Illuminate your brand
FAQ
1. What services does Letters & Light offer?
We specialize in digital marketing strategy, content marketing, content writing, copywriting, social media, website SEO content, and customized marketing packages tailored to meet your unique business needs. Our goal is to help you captivate your audience, elevate your brand, and grow your business.
2. What types of businesses do you work with?
We work with startups, solopreneurs, SMBs, health & wellness professionals, and nonprofits. Whether you're just starting out or looking to grow an established brand, we adapt our flexible services to your goals and vision.
3. How can Letters & Light help my business grow?
By creating targeted marketing strategies and compelling content that resonates with your audience, we help you increase engagement, build customer loyalty, and drive long-term growth.
4. What if I’m not sure what marketing services I need?
No worries! During our initial consultation, we’ll review where you are in your business planning, any current marketing efforts and business goals, and help you determine which services will provide the most impact. Our goal is to answer any questions you have and to create a plan that aligns perfectly with your needs, and your budget.
5. What makes Letters & Light different from big marketing agencies?
Our boutique marketing services revolve around our personalized approach and our focus on both strategy and storytelling. We don’t just create content—we craft narratives that resonate deeply with your audience. We offer creative insight with a human touch, ensuring your brand rises above the noise.
6. What if I am just starting my business and I need help defining my brand voice and tone?
We love helping new businesses find their brand identity. We’ll help you define your unique voice, tone, and messaging strategy to create something that truly reflects your vision, is genuine, authentic, and connects with your target audience. You can count on us to think it through until we've unified your style. You have a great concept, but starting a business can be overwhelming. You don’t have to do this alone—we're here to help.
7. Can you help with persona development to better understand a target audience?
Yes, we specialize in persona development to help you better understand and connect with your target audience. At Letters & Light, we dig deep into the psychology of your customers—their needs, desires, challenges, and motivations, and we help you craft messaging that resonates, builds trust, and drives engagement.
8. Can I choose specific services or do I need a full package?
We offer customized packages that let you choose exactly what you need. We listen first, and then work with you for your best outcome. Whether you need comprehensive business planning, full marketing services, or select services like social media management or content writing, we'll develop a tailored plan that delivers results.
9. How do I get started with Letters & Light?
Getting started is easy! Simply reach out via our contact page and we’ll schedule a free consultation to discuss your goals and how we can help. From there, we’ll develop a tailored plan to elevate your brand.
10. Do you offer one-time projects, or do I need to sign up for a long-term contract?
We're committed to our boutique marketing service model and offer flexible options. Whether you’re looking for a one-time project or a long-term partnership, we tailor our services to fit your needs.
11. Do you offer ongoing support and marketing management?
Yes! We offer ongoing support to ensure your marketing strategy stays fresh, relevant, and effective. Whether you need monthly content, social media updates, or continual marketing strategy adjustments, we’re here to help.
12. Do you build websites?
While we don’t build websites, we do offer essential services to help optimize your site including SEO website copy, on-page SEO support like meta descriptions, alt text, link-building strategies, and copyediting. We'll also perform a quality review to ensure your website is engaging, flows well, works as intended, and is optimized for search engines.
13. How long does it take to see results from your marketing services?
We're adept at learning new industries quickly and once we know your goals and brand style we'll get things rolling. The timeline for results varies depending on your specific goals and the services you choose. For SEO content and content marketing, it typically takes a few months to see significant organic growth. Social media, email campaigns and paid advertising can deliver quicker results. It's important to remember that long-term success is built on consistency and continually providing value to your audience.
14. How much do your services cost?
Our pricing is flexible, based on the specific services and scope of your project. We believe in transparent pricing and make every effort to work within your budget to deliver results that make a difference. We'll provide you with a customized quote after the initial consult and assessment of your needs.
15. Do you work with clients outside of your local area?
Yes, we are remote savvy and work with clients anywhere in the United States. We're open to connecting onsite for concentrated collaboration.